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support@verifyco.info →Frequently asked
Does Verifyco upload my photos or videos?
No. All analysis runs locally on your iPhone using Apple's Neural Engine. There is no server-side inference; your media is never transmitted to Verifyco or anywhere else. You can verify this with iOS Settings → Privacy & Security → App Privacy Report, which will show zero network activity from Verifyco during analysis.
What does the 0–100 trust score actually mean?
It is a fused probability that the file is authentic. 75–100 reads as Authentic, 45–74 as Suspicious (artifacts present, review recommended), 0–44 as Manipulated. The weights of each signal are dynamic — when C2PA content credentials are present, the calculation is weighted 35% C2PA, 15% metadata, 35% AI detection, 15% audio; when absent, it is 25/55/20 across metadata / AI detection / audio.
Is Verifyco a definitive truth oracle?
No. Verifyco is a decision-support tool. A high score is not legal proof of authenticity; a low score is not legal proof of forgery. Use it as one signal among several when making a verification decision, alongside provenance, witnesses, and reverse-image search.
How do I cancel my subscription?
Open iOS Settings → tap your Apple ID at the top → Subscriptions → tap Verifyco → Cancel Subscription. You will retain Pro access until the end of the current billing period.
I bought a credit pack but the analyses are not showing up.
Open Verifyco → Settings → tap Restore Purchases. If the credits still don't appear, email support@verifyco.info with the receipt from your purchase email (Apple sends it from no_reply@email.apple.com) and we'll fix it within one business day.
When does DeepDetect+ launch?
DeepDetect+ is currently in supervised training. Our internal target is Q3 2026. Pro Annual subscribers get it first; join the waitlist on the DeepDetect+ page.
Can I use Verifyco as legal evidence in court?
The PDF report Pro generates includes the trust score, the per-signal breakdown, the SHA-256 hash and a tamper-evident timestamp — which is often a strong supporting document. Whether a court admits it depends on jurisdiction and the role you're asking it to play. We strongly recommend consulting a forensic examiner alongside.
Which languages does Verifyco support?
Twenty: English, Turkish, Spanish, Portuguese, German, French, Italian, Dutch, Swedish, Polish, Russian, Ukrainian, Arabic, Hindi, Japanese, Korean, Chinese, Thai, Vietnamese and Indonesian. The app follows your iOS system language by default; you can override it in Verifyco → Settings → Language.
Will Verifyco come to iPad / Mac / Android?
iPad support arrives with DeepDetect+. Mac (Apple Silicon, Catalyst) is on the roadmap for late 2026. Android is not currently planned — the model architecture leans heavily on Apple's Neural Engine and CoreML quantisation, which makes a high-quality port non-trivial.
Still have a question? Write to support@verifyco.info.